Responsible Gaming

Gaming Should Be Entertainment

At Spin Shark, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or as a source of income. Always gamble within your means and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age to access and use gaming services in the UK. We are committed to preventing underage gambling. If you are under 18, please do not use our services.

Parents and guardians concerned about underage gambling can find resources and support through official channels.

Warning Signs of Problem Gambling

Do any of the following apply to you? If so, you may have a gambling problem:

• Chasing losses by gambling more to win back money you've lost
• Hiding your gambling activities from family, friends, or professionals
• Gambling with money intended for bills, rent, or essential expenses
• Gambling for longer periods than you intended
• Borrowing money to fund your gambling
• Feeling anxious, irritable, or restless when trying to cut down on gambling
• Neglecting work, education, or personal relationships due to gambling
• Using gambling to escape problems or relieve stress
• Unsuccessful attempts to control or reduce your gambling
• Lying about the amount of time or money spent on gambling

If you recognize these signs in yourself, please reach out for help immediately. Problem gambling is treatable, and support is available.

Self-Help Tools & Player Protection

Most reputable online gaming operators offer tools to help you maintain control of your gambling. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive periodic reminders of how long you've been playing and money spent
• Time-Out/Cool-Off Period: Temporarily suspend your account for a set period
• Self-Exclusion: Permanently close your account if you need to stop gambling

Speak with your gaming provider's customer support team about activating these tools on your account.

Get Help & Support

If you or someone you know is struggling with gambling, confidential help and support is available. Please contact one of the following organizations:

United Kingdom

• GamCare – Free support and counselling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (Free, confidential, 24/7)
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk
  Allows you to self-exclude from all online gambling operators at once
• Gamblers Anonymous
  Support groups and peer-to-peer help throughout the UK

Other Countries

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Phone: 1-800-522-4700 (Confidential helpline)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800-137 27 00 (Free, confidential)

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue, but it is treatable. Reaching out is the first step towards recovery.

Whether you need information, support, counselling, or want to self-exclude, the organisations listed above are here to help you, completely free and in confidence.

Your wellbeing is important to us. Please gamble responsibly.